Shipping policy

Last updated: July 7, 2026

Processing Time

All orders are processed within 2 to 3 business days. Please note that we do not ship or deliver orders on weekends or holidays.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We currently offer shipping worldwide. Delivery estimates are between 10 to 15 business days depending on the destination.

Please note that delivery delays can occasionally occur due to carrier factors outside of our control.

Customs, Duties, and Taxes

YGORZ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipment Tracking and Liability

Once your order is handed over to the shipping carrier, you will receive a tracking number via email.

Lost or Damaged Shipments:

As our works are limited-edition, one-of-a-kind pieces, we are unable to provide replacements for lost or damaged shipments. Once the package has been dispatched and accepted by the carrier, the responsibility for the delivery process transfers to the carrier and the customer.

In the event of a lost package or delivery issue, the customer is responsible for contacting the carrier directly to file a claim. We will provide any documentation or proof of shipment you may need to support your claim with the carrier. YGORZ does not assume financial responsibility for packages lost or mishandled by the shipping provider.

International Shipping

We ship worldwide. Please be aware that international shipments may be subject to longer transit times due to customs clearance procedures in your country.